SV

Sharmaine

Customer Expert (Hotel Reservations)

46c Saint Anthony Republic Ave., Barangay Holy Spirit QC.
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About Me

To secure a position where I can leverage my strong communication skills and problem-solving abilities to enhance customer satisfaction and contribute to the company’s reputation for excellent service. I am eager to apply my experience in resolving customer inquiries and managing transactions to support the team’s success and drive positive customer experiences.

Skills

1
  • Critical Thinking; Problem-Solving; Time Management; Effective Communication; Active Listening

Education

  1. High School | Pablo Roman National High School | 2012-2013; Elementary School | San Andres Elementary School | 2010-2013

    High School | Pablo Roman National High School | 2012-2013; Elementary School | San Andres Elementary School | 2010-2013

Experience

  1. Customer Expert (Hotel Reservations) | June 2022 | Teleperformance Fairview Terraces; Quality Analyst | October 2025 | Teleperformance Fairview Terraces; Customer Service Representative (Retail Seasonal Account) | March 2022- May 2022 | Inspiro Relia Inc…

    Customer Expert (Hotel Reservations) | June 2022 | Teleperformance Fairview Terraces; Quality Analyst | October 2025 | Teleperformance Fairview Terraces; Customer Service Representative (Retail Seasonal Account) | March 2022- May 2022 | Inspiro Relia Incorporated