Nica Eloisa

Nica Eloisa

Senior Executive Assistant

Malabon, Philippines Full-time
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About Me

Results-driven Executive Assistant and Customer Relationship Manager with 10+ years of experience supporting C-level executives across Singapore, Dubai, and the US. Skilled in calendar and travel management, CRM, client engagement, operations, and cross-functional coordination. Known for being highly organized, proactive, and dependable in fast-paced remote environments.

Skills

20
  • Active Directory Management
  • Administration & Office Support
  • Administrative Virtual Assistant
  • Calendar Management
  • CRM Management
  • Data Entry
  • Executive Virtual Assistant
  • Email Management
  • File Organization
  • General Virtual Assistant
  • Lead Generation
  • Office Support
  • Personal Virtual Assistant
  • Project Coordination
  • Research
  • Schedule Management
  • Travel Booking
  • Travel Planning
  • Real Estate Administrative Support
  • Real Estate CRM & Lead Management

Education

  1. Education

    Bachelor of Science in Nursing, Philippines (2010)

  2. Education

    Philippines Board Passer of Nursing Licensure Examination (2010)

Experience

  1. Customer relationship Manager/Executive Assistant

    Global Mortgage Group Jun 2021 – Present 5 years and 5 months

    ·Executed client engagement campaigns using HubSpot CRM, managing contact segmentation, email workflows, and communication tracking. ·Utilized HubSpot to create, schedule, and optimize email campaigns (webinars, newsletters, and follow-ups) ·Leveraged HubSpot CRM to monitor client interactions and ensure timely, personalized communication ·Coordinated and scheduled consultations with Loan Specialists to optimize client service. ·Renewed essential tax filings and certificates, ensuring compliance.

  2. Senior Executive Assistant

    M&C Saatchi Performance Jan 2022 – Feb 2026 4 years and 2 months

    ·Managed cross-time-zone meetings. ·Arranged travel and visa arrangements for international destinations, ensuring logistical efficiency. ·Prepared reports and conducted research to support decision-making. ·Delivered proactive virtual support to 9 directors and the whole team, facilitating seamless daily operations. ·Onboarding new employees.

  3. Executive Virtual Assistant

    Pizza Homerun Catering. (US) Jun 2021 – Dec 2021 7 months

    ·email marketing campaigns via Mailchimp, increasing client engagement. ·Managed social media content and scheduling, boosting online presence. ·Enhanced task workflows, ensuring seamless operations.

  4. Executive Assistant to CFO

    Omnyx International LLC (Dubai). Oct 2017 – Dec 2020 3 years and 3 months

    ·Coordinated travel and visa arrangements, optimizing travel processes. ·Provided in-person and administrative support, enhancing operational efficiency. ·Organized meetings and events, ensuring seamless execution

  5. Executive Assistant to CEO

    People Advantage Group (Singapore) Jun 2013 – Nov 2015 2 years and 6 months

    ·Provided the start-up company with thorough in-person assistance ·Organizing meetings and events and managing phone calls

  6. Senior Account Executive

    Blue Cross Insurance Aug 2010 – Mar 2013 2 years and 8 months

    ·Sending and drafting medical insurance proposals. ·Responding to inquiries via phone and email.