About Me
Beyond code, I focus on operational efficiency. I help streamline global workflows using project management platforms like Monday.com, enabling faster turnarounds and tighter alignment across time zones. My background in customer service, property portfolio management, and CRM also shapes how I think about user experience and long-term maintainability.
Skills
Education
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Education
Bachelor of Science In Computer Science - Graduate
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Education
Computer Science
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Education
2002 to 2004
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Education
Asian Institute of Computer Studies
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Education
Bachelor of Science In Computer Science - 1st yr to 2nd yr
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Education
Computer Science
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Education
2000 to 2002
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Education
Far Eastern University
Experience
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Front-end Developer
🔹Contributed to large-scale WordPress operations, supporting the maintenance and expansion of a global website with over 12,000 pages in six languages, ensuring consistency and performance. 🔹Assisted with front-end development and SEO optimization tasks for new page launches and updates, helping improve search visibility and user experience across multilingual markets. 🔹Supported AI-enabled workflows for the automated translation and localization of web content, helping scale publishing efforts and reduce turnaround times. 🔹Implemented Figma design files into responsive web elements, contributing to clean, on-brand implementation across regional pages and campaigns. 🔹Collaborated with global team members via Monday.com, coordinating tasks and timelines across design, development, and content functions. 🔹Converting static content into SEO-friendly HTML.
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Website Developer
🔹Set up and manage GoHighLevel CRM systems. 🔹Create automated email and SMS follow-up campaigns. 🔹Develop landing pages. 🔹Configure calendars and appointment booking systems. 🔹Set up automations and workflow triggers. 🔹Manage client onboarding and account setup. 🔹Integrate third-party tools and applications. 🔹Organize and maintain CRM records and lead tracking. 🔹Optimize workflows for better efficiency and conversions. 🔹Troubleshoot GoHighLevel technical and automation issues. 🔹Use AI tools to improve workflow and productivity. 🔹Support website optimization and digital operations. 🔹Create organized systems and process documentation.
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Front-End Developer
🔹Assigned to maintain website structure, its performance, and content optimization. 🔹Write and maintain HTML, CSS, and JavaScript. 🔹Ensure cross-browser compatibility. 🔹Ensure responsive design for mobile, tablet, and desktop. 🔹Collaborate with designers, back-end devs, and product teams. 🔹Handle user interactions — forms, buttons, animations. 🔹Maintain design systems and reusable components.
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Executive Assistant & Property Management Portfolio Specialist
🔹EA: Managed complex executive calendars across multiple time zones, ensuring alignment with shifting priorities and full meeting readiness. 🔹EA: Owned inbox management by prioritizing communications, drafting responses, and surfacing critical items for action. 🔹EA: Maintained oversight of daily operations by serving as a filter and reminder, ensuring no important tasks or deadlines were missed. 🔹EA: Supported internal projects, monitoring progress, following up on action items, and ensuring accountability across stakeholders. 🔹EA: Preparing reports, summaries, and briefing materials to support informed decision-making. 🔹EA: Managed travel logistics end-to-end, including planning, scheduling, and ensuring readiness for business engagements. 🔹EA: Handled sensitive information with a high level of discretion, professionalism, and confidentiality. 🔹PM: Assisting potential property renters & current tenants' inquiry. 🔹PM: Checking & providing information for the property's availability, currently listed in Rently, Zillow, and MLS. 🔹PM: Handling rekey work orders for incoming property move-ins & move-outs. 🔹PM: Handling utility turn-ons & offs for properties we currently manage. 🔹PM: Providing access codes and instructions to the Lock Box (Supra, Rently & Igloo). 🔹PM: Updating the database for utility information, such as utility deposits and account numbers. 🔹PM: Processes bill payments. 🔹PM: Book third-party vendors' bills, legal invoices, and utility bills into the origin. 🔹PM: Auditing duplicate invoices and duplicate payments. 🔹PM: Processes eviction papers for some portfolios.
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Senior Technical & Customer Service Specialist
🔹Troubleshooting consumers' internet connectivity issues remotely. 🔹Educating consumers about their connection difficulties and providing advice on basic technical aids. 🔹Dispatching field technicians when service issues are beyond on-phone resolution. 🔹Filing incident reports when members' SSN has been compromised. 🔹Protecting members' personal information from data breaches and the dark web. 🔹Creating team performance reports and knowledge base (KB) articles. 🔹Team huddles, coaching sessions, and ensuring KPIs are consistently met.