Mitchie

Mitchie

Virtual Assistant specializing in Admin Support & Client Conversion | Expert in Appointment Setting, Order Processing, and CRM Management (3 Yrs Experience)

Manila,Philippines Part-time

About Me

As a Collections Specialist at TSI - Transworld Systems Inc., I focus on maintaining professional client relationships while supporting key processes. My work builds on a foundation of customer service experience, including previous roles at Concentrix Philippines and TELUS International Philippines, where I honed my skills in chat support, appointment setting, and customer inquiries.

With an academic background in Information Technology and Graphic Design from Datamex by nstech and the University of the Philippines Open University respectively, I bring a versatile skill set to my roles. Demonstrating critical thinking and a focus on retail sales, I am committed to contributing to organizational success through professional, customer-focused solutions.

Skills

5
  • Administration & Office Support
  • Appointment Setting
  • Email Management
  • CRM Management
  • Live Chat Assistance

Experience

  1. 7months at Transworld Systems Inc as Collections Specialist

  2. I was awards as Top 6 collections specialist on September 2025 and consistently hitting target since 1st month in production.