Jonalie

Jonalie

Medical Virtual Assistant / Healthcare Virtual Assistant

Philippines Freelance

About Me

A highly organized and detail-oriented individual with experience as a medical virtual assistant, skilled in managing electronic health records (EHR), coordinating patient communications, and supporting providers with documentation such as SOAP notes. Proficient in maintaining patient confidentiality and handling insurance verification. Demonstrates strong communication skills, multitasking ability, and familiarity with medical terminology, ensuring efficient and accurate administrative support in a remote healthcare setting.

Skills

2
  • Administration & Office Support
  • Calendar Management

Education

  1. Education

    Graduated with a degree in Bachelor of Science in Physical Therapy

Experience

  1. Total of 5 years working as a Medical Virtual Assistant / Healthcare Virtual Assistant

  2. -Managed electronic health records (EHR) by accurately documenting patient encounters, updating medical histories, and ensuring compliance with HIPAA regulations

  3. -Prepared and organized SOAP notes, intake forms, and clinical documentation to support providers in daily patient care

  4. -Processed referrals by verifying provider networks, obtaining prior authorizations, and ensuring timely coordination with specialists

  5. -Conducted insurance verification, including eligibility checks

  6. -Maintained accurate and secure medical records, ensuring completeness and accessibility for audits and continuity of care

  7. -Assisted with lab orders, and tracking diagnostic results

  8. -Improved workflow efficiency by managing administrative tasks remotely while supporting multiple providers