CRISTOR

CRISTOR

VIRTUAL ASSISTANT | CUSTOMER SUPPORT SPECIALIST

Lucena City

About Me

Detail-oriented Customer Support Specialist with experience in outbound support, healthcare accounts, and sales. Skilled in CRM management, email and chat support, content moderation, and quality evaluation. Known for strong communication, problem-solving, and multitasking abilities, with a proven track record of delivering efficient and high-quality customer service.

Skills

10
  • Quality Assurance
  • Customer Engagement
  • Technical & Customer Support
  • Phone Support (Inbound/Outbound)
  • Data Analysis & Reporting
  • MS Office
  • Excel
  • CRM tools
  • Strong Communication & Interpersonal Skills
  • Conflict Resolution

Education

  1. Bachelor of Science in Nursing, Sacred Heart College – Lucena City

    Bachelor of Science in Nursing, Sacred Heart College – Lucena City

Experience

  1. 3 months at as Customer Service Representative

    3 months at as Customer Service Representative

  2. 10 months at TaskUs Phils. as Content Moderator

    10 months at TaskUs Phils. as Content Moderator

  3. 2 years 2 months at &FRNDS Philippines as Sales Agent (CVS)

    2 years 2 months at &FRNDS Philippines as Sales Agent (CVS)

  4. 8 months at 51Talk as ESL Teacher

    8 months at 51Talk as ESL Teacher

  5. 3 years 3 months at Data Alps Mktg. as Quality Analyst

    3 years 3 months at Data Alps Mktg. as Quality Analyst

  6. 11 months at SYKES Asia as Technical Support Representative

    11 months at SYKES Asia as Technical Support Representative

  7. 2 years 2 months at Convergys as Sales Specialist

    2 years 2 months at Convergys as Sales Specialist

  8. 8 months at Yamaha Philippines (Moto-wheels Inc.) as Marketing Assistant

    8 months at Yamaha Philippines (Moto-wheels Inc.) as Marketing Assistant